How to Buy Q-Monitor’s Monitors, Calibration, and Accessories
Q Monitors Purchasing
Not everyone needs support, but for you it may be essential. Down time is simply not an option.
Q-Monitors offers you an option of purchasing support for you hardware and software.
Monitor Replacement Support
All monitors purchased through us are supplied to you with the manufacturers standard warrantees and support which is usually 12 months, return to supplier. As the supplier, Q Monitors will arrange for the monitor to be repaired or replaced by the manufacturer.
Purchase our Monitor Support Service and you will receive telephone, and on-site technician support, and total replacement of monitor. Monitor Support is an annual subscription for upto 3 years of the purchase of the monitor.
Contact us to see if Monitor Support Service is available in your region.
Calibration Software Support
Q Monitors provides support for our proprietary calibration software to accurate and consistent as part of your annual subscription. We provide telephone support for software, and calibration issues while you licence is active.
Automated, worry-free calibration software specifically designed for Radiology Diagnostic & Mammography viewing. Radiologists need superior image quality for diagnostic precision and to make decisions with absolute confidence no matter where they are reading our software means the monitor is always calibrated to show accurate and consistent images.
Please note that if the software is operating as expected and your monitor fails aspects of the calibration then it may be that your Monitor is no longer electronically able to meet the brightness or contrast requirements.
Q-Monitors Support FAQs
Can I get support on Monitor that wasn't supplied Q-Monitors
What happens if my monitor fails to meet my Radiology Standard?
- Your monitor is electronically incapable of meeting the standard, or
- An MS-Windows or monitor setting has changed your monitor’s characteristics.
Your software license covers your support for 2.
If you purchased monitor support from us and the monitor failed within the term of the support then we will arrange for a replacement monitor. Terms and conditions apply.